Faqs
Frequently asked question
1
Whatβs Freshlooms all about?
Freshlooms is your go-to brand for fresh, comfy, and stylish clothing that fits your vibe. We blend everyday comfort with cool designs β so you can look good and feel good, every single day.
2
Where are your clothes made?
All our pieces are made in trusted factories that care about quality, comfort, and ethical production. Every stitch is done with love (and style).
3
How do I place an order?
Super simple! Just pick your fave item, choose the right size, and hit βAdd to Cart.β Checkout in a few clicks β done and dusted! π₯
4
What payment methods do you accept?
Weβve got you covered:
π³ Credit/Debit Cards
π± UPI / Google Pay / Paytm / PhonePe
π¦ Net Banking
5
How long does delivery take?
Usually 5β7 working days depending on where you live. We process orders fast because we know you canβt wait to flex your Freshlooms fit. π
6
Β Is shipping free?
Yep! ποΈ Free shipping on all prepaid orders over βΉ999.
For smaller orders, just a tiny delivery charge applies.
7
Can I return or exchange my order?
Of course! No worries β you can request a return or exchange within 2 days of delivery. Just make sure the itemβs unused and in its original packaging. Only for wrong Item delivered.
8
How do I track my order?
As soon as your order ships, weβll send you a tracking link by email or text so you can follow your package all the way home. π¦β¨
9
Β What sizes do you have?
We offer S, M, L, XL β something for everybody. Check out our Size Guide to find your perfect match. πͺ No, size changes are not allowed once the order has been placed. Please check the size chart carefully before placing your order.
10
Can I order in bulk or get custom designs?
Yes! Whether itβs for your squad, event, or brand β we do custom and bulk orders.
Just drop us a message at support@freshlooms.com and letβs make it happen!
11
How do I reach Freshlooms?
Weβre always here for you π¬
π§ support@freshlooms.com
πΈ Instagram: @freshloomsofficial
π Website: www.freshlooms.com
12
Are Freshlooms clothes eco-friendly?
Absolutely π± We believe in feel-good fashion β comfy for you, kind to the planet. From sustainable fabrics to eco-friendly packaging, weβre doing our bit for Mother Earth.