Faqs
Frequently asked question
1
What’s Freshlooms all about?
Freshlooms is your go-to brand for fresh, comfy, and stylish clothing that fits your vibe. We blend everyday comfort with cool designs — so you can look good and feel good, every single day.
2
Where are your clothes made?
All our pieces are made in trusted factories that care about quality, comfort, and ethical production. Every stitch is done with love (and style).
3
How do I place an order?
Super simple! Just pick your fave item, choose the right size, and hit “Add to Cart.” Checkout in a few clicks — done and dusted! 💥
4
What payment methods do you accept?
We’ve got you covered:
💳 Credit/Debit Cards
📱 UPI / Google Pay / Paytm / PhonePe
🏦 Net Banking
5
How long does delivery take?
Usually 5–7 working days depending on where you live. We process orders fast because we know you can’t wait to flex your Freshlooms fit. 😉
6
Is shipping free?
Yep! 🛍️ Free shipping on all prepaid orders over ₹999.
For smaller orders, just a tiny delivery charge applies.
7
Can I return or exchange my order?
Of course! Not the right fit or color? No worries — you can request a return or exchange within 7 days of delivery. Just make sure the item’s unused and in its original packaging.
8
How do I track my order?
As soon as your order ships, we’ll send you a tracking link by email or text so you can follow your package all the way home. 📦✨
9
What sizes do you have?
We offer S, M, L, XL — something for everybody. Check out our Size Guide to find your perfect match. 💪
10
Can I order in bulk or get custom designs?
Yes! Whether it’s for your squad, event, or brand — we do custom and bulk orders.
Just drop us a message at support@freshlooms.com and let’s make it happen!
11
How do I reach Freshlooms?
We’re always here for you 💬
📧 support@freshlooms.com
📸 Instagram: @freshloomsofficial
🌐 Website: www.freshlooms.com
12
Are Freshlooms clothes eco-friendly?
Absolutely 🌱 We believe in feel-good fashion — comfy for you, kind to the planet. From sustainable fabrics to eco-friendly packaging, we’re doing our bit for Mother Earth.